Here's the most interesting line of the story:
“About 50 percent of the IT work was being done by non-GE employees,” Charlene Begley, chief information technology officer, said in an interview at the center. “That strategy may have had its time, but there was a lot of downside. We lost a lot of the technical capabilities that we have to own.”
The article contains a quote which alludes to 'political' influences.
One wonders how that common-sense item ever escaped the "business world" in the first damn place.